Privacy policy

Privacy Policy

Last Updated: 2/22/2025

Introduction

This Privacy Policy explains how we collect, use, process, and disclose your information across our design services platform.

Information We Collect

1. Information You Provide

Personal Information

  • Name and contact details

  • Email address

  • Phone number

  • Billing address

  • Payment information

  • Company details (if applicable)

Project Information

  • Brand assets and guidelines

  • Project briefs and requirements

  • Feedback and communications

  • Design preferences

  • Client-supplied content and materials

2. Information Automatically Collected

Website Usage

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring website

  • Date and time of visits

Cookies and Tracking

  • Essential cookies for website functionality

  • Analytics cookies for performance measurement

  • Preference cookies for user experience

  • Marketing cookies (with consent)

How We Use Your Information

1. Service Delivery

  • Process design requests

  • Manage subscription services

  • Handle project communications

  • Deliver completed work

  • Process payments

  • Provide customer support

2. Service Improvement

  • Analyze user behavior

  • Improve website functionality

  • Enhance service offerings

  • Optimize user experience

  • Debug technical issues

3. Communication

  • Service updates and notifications

  • Project status updates

  • Subscription information

  • Marketing communications (with consent)

  • Newsletter distribution (opt-in only)

Data Storage and Security

1. Data Storage

  • Secure cloud storage providers

  • Industry-standard encryption

  • Regular security audits

  • Limited staff access

  • Secure backup systems

2. Data Retention

  • Active client data retained during service period

  • Archived data kept for [X] years

  • Financial records kept as required by law

  • Option to request data deletion

3. Security Measures

  • SSL/TLS encryption

  • Secure password policies

  • Two-factor authentication

  • Regular security updates

  • Employee security training

Information Sharing

1. Third-Party Service Providers

  • Payment processors

  • Cloud storage services

  • Email service providers

  • Analytics tools

  • Project management software

2. Legal Requirements

  • Court orders

  • Legal obligations

  • Government requests

  • Rights protection

  • Terms enforcement

Your Rights and Choices

1. Access Rights

  • View personal data

  • Request data copies

  • Update information

  • Correct inaccuracies

  • Download your data

2. Control Options

  • Opt-out of marketing

  • Cookie preferences

  • Newsletter unsubscribe

  • Account deletion

  • Data removal requests

Children's Privacy

  • No services for under 13

  • No knowing collection of minor data

  • Parent/guardian consent required

  • Immediate data deletion if discovered

International Data Transfers

  • Cross-border data transfers

  • EU-US Privacy Shield compliance

  • Standard contractual clauses

  • International privacy standards

  • Data protection agreements

Changes to Privacy Policy

  • Right to update policy

  • Notice of material changes

  • Email notification of updates

  • 30-day notice when possible

  • Continued use implies acceptance

Contact Information

For privacy-related inquiries:

Joseph Alexander / joseph@launchnow.design

Specific Rights by Region

1. European Users (GDPR)

  • Right to access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to data portability

  • Right to object

  • Rights related to automated decision making

2. California Users (CCPA)

  • Right to know what personal information is collected

  • Right to know whether personal information is sold or disclosed

  • Right to say no to the sale of personal information

  • Right to access personal information

  • Right to equal service and price

3. Other Regions

  • Additional rights as required by local law

  • Compliance with regional requirements

  • Local data protection standards

Compliance and Certification

  • GDPR compliance

  • CCPA compliance

  • Privacy Shield certification

  • Local privacy laws

  • Industry standards

By using our services, you acknowledge you have read and understood this Privacy Policy.